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Practical information about Indonesia

1 The following are not included in our package tour prices

  • Meals except those specifically mentioned
  • Cancellation and travel insurance
  • Gratuities
  • Visa
  • Vaccinations

2 The climate in Indonesia

The equator runs through Indonesia, which therefore has a tropical climate. The temperatures do not vary greatly from one island to the next; the biggest differences in the weather have to do with rainfall and the rainy seasons. The air is generally humid, although the humidity level tends to fall at higher altitudes.

Bali is an extremely green and fertile island, and there is no actual rainy season. It rains least from May until October, most from January to March, with the month of April and October–December as intermediate periods. It is rare for rain to fall during the day – even in the rainiest months – as it typically rains in the evening, usually in the form of short, heavy showers. As a result, the country enjoys a lot of sunshine, even in the rainy months. Even though it may seem cloudy or misty, be careful of the sun – you could still get burned. Temperatures are generally between 22 and 33 °C. It is warmest in the period September–April and ‘coolest’ from May until August. Bali receives around 1,800 mm of rain annually, and around half of this falls between December and March.

3 Form of travel

Excursions and transfers are conducted in small, international groups led by English-speaking guides.

4 When is it best to travel to Indonesia?

You can travel to Indonesia all year round. The peak seasons for tours to Bali are from July until September, and in December.

5 Terms & Conditions

Please read our booking terms and conditions carefully. These terms and conditions constitute the basis of your package purchased from Asiatours.co.uk. Click here to read our terms and conditions of travel.

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

6 Travel insurance

We are an ATOL protected agency giving you complete peace of mind. It is a condition of booking that the sole responsibility lies with the guest to ensure that they carry the correct comprehensive travel and medical insurance to cover themselves, as well as any dependants/traveling companions for the duration of their tour.

In cooperation with our partner we can offer advantageous travel insurances. Learn more here.

7 Language

The official language is Indonesian (Bahasa Indonesia); this is the language taught at educational institutions and used in public sector offices, etc. It is spoken as the first or second language by around 200 million people out of the total population of approx. 230 million. Several regional dialects are spoken in addition to the official language, and a minority of around 25 million people only speak a regional language. As a tourist, however, you should be able to make yourself understood in English, which young people in particular speak quite well.

8 Vaccinations

We recommend that you contact a medical specialist, your GP or an authorised vaccination clinic.
Visit nhs.co.uk for more information about vaccinations and Indonesia.

9 Visa

As a UK citizen, you need a visa to visit Indonesia. Tourist visas valid for 30 days are issued free of charge on arrival at Ngurah Rai Airport on Bali, KualaNamu Airport in Medan on Sumatra, Soekarno-Hatto Airport in Jakarta on Java, and at Juanda Airport in Surabaya – also on Java. On entry into Indonesia via any airports other than those listed above, a tourist visa costs USD 35, which must be paid in cash in US dollars. In the same way as for other international travel, you must be in possession of a valid passport. Your passport must be valid for at least 6 months after departure from Indonesia. For details, visit gov.uk and study the visa information presented there. Of course, you are also welcome to ask us for advice.

10 Currency

The unit of currency in Indonesia is the rupiah (IDR). Visit www.xe.com/currencyconverter to see the current exchange rate in both US dollars and GBP. We recommend that you take some US dollars with you in cash (at least enough to pay for your visa), and exchange them for local currency at an official bureau de change on arrival. US dollars are also widely accepted in shops and in many markets. Standard credit cards such as Visa and MasterCard are generally accepted, and there are cash machines (ATMs) in all cities. You can use credit cards at almost all hotels and in many restaurants and shops, but not in small local markets.

11 Tipping

Tipping is appreciated and usual practice. It is generally accepted that the tip you leave corresponds to the service you have received. The following suggestions are indicative only:

  • Bellboy: Min. 5000 Rp per luggage (1 USD.)
  • Maid: Min. 20,000 Rp per day, per room (2 USD.)
  • Guides: Min. 30,000 Rp per person, per day; depending on the service supplied (3 USD.)
  • Drivers: Min. 20,000 Rp per person, per day; depending on the service supplied (2 USD.)
  • Restaurants: Tipping is not expected at small local restaurants and street kitchens, but in restaurants of international calibre, you can leave min. 10,000 Rp on the table when you depart (1 USD.)

12 Time difference

Indonesia stretches over three time zones. The difference between Greenwich Mean Time (GMT) and the time in Indonesia varies, depending on UK summer and winter time.
West Indonesian time is +6 hours in relation to UK winter time, and +5 hours in relation to UK summer time.

Bali is on Central Indonesian time, which means it is +7 hours in relation to our winter and +6 hours in relation to our summer.

Summer time: +5 hours. This means that when it is noon GMT, it is 17.00 in Indonesia.
Winter time: +6 hours. This means that when it is noon GMT, it is 18.00 in Indonesia.

East Indonesian time is +8 hours in relation to UK winter time and +7 hours in relation to UK summer time.

13 Electricity

Most parts of Indonesia have 220 V mains power – the common tourist areas all use this voltage. The plugs have two round pins. Sockets that can accommodate plugs with three round pins (earthed computer plugs) are rare. Therefore, make sure to bring a travel adapter with you if you will need to recharge your laptop, for example.

14 Telephone and Internet

The international dialling code for Indonesia is +62. It can be expensive to place calls to – or receive them from – Europe while you are in Indonesia. Ask your own mobile service provider about coverage and call charges.

There are internet cafés in the big cities, and Wi-Fi connections in most hotels.

15 Safety

It is generally safe to travel in Indonesia, as long as you stay in the tourist areas. Over the years, however, there have been a number of terrorist attacks in Indonesia, some of which have unfortunately affected tourists. Great emphasis is therefore placed on safety and security. Ordinary crime directed at tourists is typically limited to pick-pocketing and occasional cases of credit card fraud. This is usually simple to avoid through the application of common sense. Avoid showing off expensive jewellery and large sums of cash, and never let your credit card out of your sight at typical tourist locations. Always follow the advice and information provided by the guides and you can be sure of staying out of danger.

16 Food and drink

Indonesian food smells great; it is healthy, extremely tasty and clearly influenced by Indian, Malaysian and Chinese cuisine. The most common dish is called ‘satay’ – small skewers of chicken or beef with peanut sauce.

Only ever drink water from bottles. Bottled water is cheap and readily available everywhere. DO NOT drink water from the taps.

17 Public holidays

  • ‘Nyepi’, which means ‘Day of Quiet’, is the Balinese New Year. As the name suggests, EVERYTHING stops on this day. There are no flight arrivals or departures, no road or sea traffic, and all the shops are shut from sunrise to sunset. The date varies from year to year; in 2016 it is on 9 March.
  • Indonesia’s independence day holiday is on 17 August.

18 Flight reservations and airline tickets

We will send you your flight reservation as soon as you book your trip. You can see times and routes on the itinerary. It is important to check your name for spelling mistakes. The name on the reservation must be exactly as in your passport.  If you have any comments on the itinerary or find mistakes in the names, please contact us immediately.

Today, there are only electronic airline tickets (e-tickets), so you do not receive a physical ticket for use at the airport check-in. When you check in at the airport, you use your passport and a booking reference. The booking reference is on your itinerary.

19 Service letter

Once you have purchased a tour through us, you will receive our service letter before your departure. The service letter contains important information about online check-in, what to do in the event of a delay, our agreed guidelines for tips, etc. In addition, you will find important telephone numbers for our local agents as well as our emergency telephone number.

So it is important that you print out the service letter and bring it with you.

20 Seat reservation, upgrades and extra legroom

We recommend that you make a seat reservation on the plane. Many airlines also offer to upgrade reserved tickets for seats with extra space and comfort, e.g. Economy Comfort at KLM and Premium Voyageur at Air France. You can do this through the airline’s website. Most airlines have a point in the menu called “manage my booking”. Please note that many airlines require payment for seat reservation, so you should have your credit/debit card to hand when you get started.

Unfortunately, rules differ as to when seat reservation is opened. We recommend that you try to make a seat reservation as early as possible and you will then know when you can make a seat reservation if it cannot be done right away. It is very common for seat reservation to be opened between 72 and 24 hours before departure.

21 Checked luggage and hand luggage

We use many different airlines for our flights to Indonesia, so there may be variations in the amount of luggage you are allowed to bring with you as both checked luggage and hand luggage. Check the information about this on your airline ticket, and contact us if you have any questions. If your tour involves a domestic flight in Indonesia, you cannot bring more than 20 kg of luggage with you.

You and your travel companion should pack your luggage so that you can both make do with one item of luggage if the other is lost or delayed. While it is unlikely to happen, the problem may arise. If it does, it may take a few days before your luggage is delivered to the hotel where you are staying.

So make sure to carry all your important, indispensable items in your hand luggage: passport, visa, plane tickets, insurance papers, credit card(s), cash, prescriptions and essential medicines. You should also carry items such as your camera, binoculars, computer, chargers and adapters with you.

You may find yourself sitting in a draught from the air conditioning in the plane, so make sure to pack a warm jumper or jacket in your hand luggage.

22 Transfers to and from airports

On arrival at the different airports in Indonesia, you will be met by our local representative who will be waiting for you in the arrival hall with a sign bearing your name. You will naturally also be driven to the airport on departure. You will be informed of your pick-up time when you arrive in Indonesia.

23 Etiquette and cultural differences

Experiencing differences in culture and etiquette is one of the delights of travelling, and it is essential to respect these differences. ‘When in Rome, do as the Romans do’ is good advice, and the section below contains a number of useful hints and tips intended to help you make the very most of your visit to Indonesia.

  • Try not to show anger. Displaying frustration or anger by shouting or acting rudely is considered extremely impolite and disrespectful – and nothing good will come of it.
  • Never use a red ballpoint pen or felt-tip pen, as this is viewed as a sign of anger.
  • Always remove your shoes when you enter a private home or a temple.
  • If you are invited into a private home, you must not leave until you have taken some refreshments – no matter how long it takes your host to prepare them. If you leave without accepting refreshments, you will bring shame on the house and the host.
  • Always use your right hand or both hands when passing something to – or receiving something from – other people. Never use your left hand alone.
  • Do not stand with your hands on your hips, as this is considered arrogant and aggressive.
  • Never point at a person or an object, either with a single finger or your whole hand. If you want to attract attention by waving, make sure to keep your hand at hip height and wave towards yourself.
  • Do not touch children on their heads, as this is believed to bring bad luck.
  • Try to avoid public displays of affection – kissing or cuddling, for example – as this is considered offensive.
  • Do not wear short shorts, short skirts and tank tops close to temples and churches.
  • Do not, under any circumstances, go skinny-dipping or nude sunbathing, as this is considered obscene – even on beaches and at hotels.